As leaders convene at the G20 and UNCOP27 meetings to deliberate commitments to climate action, residents across the world are already experiencing the impacts of extreme weather and are struggling to adapt to unprecedented scales of weather-related disaster events. As Indonesia braces for peak monsoon flooding, a recently launched nation-wide digital media campaign is supporting residents to stay safe and adapt to extreme weather, from the ground-up. The #ThereIsHelp notification service was launched by Twitter, together with partners Yayasan Peta Bencana and BNPB. Now, when residents search for disaster related keywords in Indonesia, the social media site will include a notification encouraging them to click through to credible information and support provided by Twitter’s official partners, PetaBencana.id and BNPB.
Among Indonesians, the PetaBencana Twitter bot, or “BencanaBot” has become famous for its automatic responses to any post containing disaster-related keywords. The bot asks users to confirm their situation by submitting a disaster report. These reports are mapped in real-time on a free and open source platform, PetaBencana.id, where anyone is able to view and share real-time disaster updates in order to make decisions about safety and response. Since 2013, the platform has been used by millions of residents and first responders in Indonesia to make time-critical decisions about safety and navigation during emergency disaster events. Run by Yayasan Peta Bencana and supported by USAID Bureau of Humanitarian Assistance, the platform is also monitored by BNPB who use the platform to view and respond to incoming resident reports. The launch of the #ThereIsHelp feature supports the amplification of this community-based risk reduction effort, as it ensures that all Indonesians will be directed towards verified and timely information during disasters, thereby supporting greater and more effective coordination for all.