CogniCity OSS is a free and open source software for community-led disaster response and recovery in highly dense urban environments. Designed, tested, and operationally deployed in Southeast Asia’s monsoon flooding, the system uses a novel humanitarian chatbot model to crowdsource disaster information through social media channels and then gathers, sorts, and displays these solicited reports in real-time on a web-based, mobile-centric map. The system operates as critical urban infrastructure that enables robust, reliable information sharing and communication among residents, government agencies, and first responders.

Following successful city-scale deployments, CogniCity.Info was expanded to the national scale in Indonesia and developed for additional hazards including volcanoes, earthquakes, typhoons, fires, and severe weather. It was also piloted in Metro Manila and then deployed for all hazards at the national scale in the Philippines. Other test instances are currently being developed in Vietnam, Hong Kong, and India. As a crowdsourcing system that goes far beyond passive data mining, CogniCity.Info is a proven, enterprise-level software for soliciting disaster information and displaying heterogeneous data in an accessible format, as well as durable infrastructure for climate change adaptation.

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